Security

Your data is critical to you and we know that you rely on us to protect that data. The safety and security of your files is our primary concern. We are committed to providing users worldwide with security that meets or exceeds industry standards. Your files are just as important to us as they are to you, and you deserve protection and privacy.

Prism Drive is hosted in premier Tier IV data center facilities that are highly secure, fully redundant, and certified for SOC-2 and ISO 27001 compliance. Each site is staffed 24/7/365 with on-site security personnel to protect against unauthorized entry. Security cameras continuously monitor the entire facility—both indoors and outdoors. Biometric readers and two-factor or greater authentication mechanisms secure access to the building. Each facility is unmarked so as not to draw attention from the outside.

Prism Drive employs advanced network security elements, including firewalls and other boundary protection devices to monitor and control communications at internal and external network borders. These border security devices segregate customers and regulate the flow of communications between networks to prevent unauthorized access to the infrastructure and services.

Prism Drive supports a comprehensive set of data privacy and security capabilities to prevent unauthorized access and disclosure. Strong user authentication features tightly control access to stored data. Access control lists (ACLs) and administratively defined policies selectively grant read/ write and administrative permissions to users, groups of users, and roles. Prism Drive encrypts data at rest and data in transit to prevent leakage and ensure privacy. All data stored on Prism Drive is encrypted by default to protect data at rest. And all communications with Prism Drive are transmitted using HTTPS to protect data in transit.

Prism Drive cloud storage is engineered for extreme data durability and integrity. Prism Drive provides eleven 9s object durability, protecting data against hardware failures and media errors. In addition, Prism Drive supports an optional data immutability capability that protects data against administrative mishaps or malicious attacks. An immutable object cannot be deleted or modified by anyone—including Prism Drive. Data immutability protects against the most common causes of data loss and tampering including accidental file deletions, viruses and ransomware.

Prism Drive is engineered to meet stringent data security and privacy requirements. The service is built and managed according to security best practices and standards, and employs a defense-in-depth approach to protect against a wide array of threats. We ensure the physical security of our data centers, implement strong authentication and access controls to safeguard infrastructure and services, and encrypt data at rest and in transit to protect privacy and prevent unauthorized disclosure.

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